This Shipping Policy applies to all purchases on symsra.com (the "Website"). Please read this policy carefully before making a purchase.

No Physical Products - Digital Delivery Only

symsra.com is an online Educational Materials selling platform offering digital products and services such as subscriptions, courses, and learning materials. There are no physical products associated with any purchases made on the Website. Upon completing your order, you will be granted immediate access to the purchased digital products or services through the Website designated online platform.

Order Confirmation and Access

Once you place an order, you will receive an email confirmation containing your order details and access instructions. This email is proof of purchase and requires access to your subscribed content.

Subscription Access

For subscription purchases, you will be granted access to the subscribed content for your chosen subscription period. Access will be automatically renewed at the end of the term unless you decide to cancel your subscription before the renewal date.

Downloadable Materials

Any downloadable materials included with your purchase will be available for download within your account dashboard or through a designated link provided in the confirmation email. You are responsible for ensuring you have the necessary hardware and software to access and use these materials.

Technical Support

If you encounter technical issues accessing your purchased content, please get in touch with our customer support team at support@symsra.com. We will do our best to assist you in resolving the problem as quickly as possible.

Returns and Refunds

Due to the digital nature of our products and services, we generally do not offer returns or refunds. However, we understand that unforeseen circumstances may arise. If you are unsatisfied with your purchase, please get in touch with our customer support team within three days of your purchase date. We will review your request on a case-by-case basis and may offer a store credit or alternative solution at our discretion. No refund is applicable if any content is downloaded or tests are undertaken on the Website in the first three days.

Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the Website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have questions about this Shipping and Return Policy, please email us at contact@symsra.com.