Effective Date: February 15, 2024

These Terms of Service ("Terms") govern your access and use of the Symsra website located at https://www.symsra.com ("Website") and all associated services offered by Symsra ("Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are not permitted to use the Website or Services.

1. Services

Symsra offers a variety of editorial services, including:

• Content development
• Editing
• Proofreading
• Translation

Additionally, the Website offers online educational content, partnership with pocenglish.com for online English coaching, and other similar partners.

2. User Accounts

You may need to create an account to access certain features of the Website and Services. You are responsible for maintaining the confidentiality of your account credentials and solely for all activities under your account. You agree to notify Symsra immediately of any unauthorized use of your account or any other security breach.

3. Content and Intellectual Property

The Website and Services contain content, including text, graphics, logos, images, and software, owned by Symsra or its licensors. This content is protected by copyright and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, or transfer any content from the Website or Services without Symsra's written consent.

4. User Content

You may submit content to the Website or Services, such as text, images, or videos ("User Content"). You retain all ownership rights to your User Content. Still, you grant Symsra a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in connection with the Website and Services. You are solely responsible for your User Content and any consequences of its publication.

5. Payment and Refunds

You agree to pay the fees specified during your order for paid editorial services. Payment can be made through the methods offered on the Website. Symsra reserves the right to modify its pricing at any time. Unless otherwise specified, all fees are non-refundable.

6. Disclaimers and Warranties

The Website and Services are provided "as is" without warranties, express or implied. Symsra disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. Symsra does not warrant that the Website or Services will be uninterrupted, error-free, or virus-free.

7. Limitation of Liability

Symsra shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Website or Services.

8. Termination

Symsra may terminate your access to the Website or Services at any time, for any reason, with or without notice. You may terminate your account at any time.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed by the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

10. Entire Agreement

These Terms constitute the entire agreement between you and Symsra regarding using the Website and Services. These Terms supersede any prior or contemporaneous communications, representations, or agreements.

11. Changes to Terms of Service

Symsra may update these Terms anytime by posting a new version on the Website. You are advised to review these Terms periodically for any updates. By continuing to access or use the Website or Services after any changes are made, you agree to be bound by the revised Terms.

12. Contact Us

If you have any questions about these Terms, please get in touch with us at support@symsra.com